AI Summit · Panel discussion
Building intelligent public infrastructure
Open source, Drupal, and AI. How can they work together to make public services easier to find, understand, and use, without losing trust or accountability?
The conversation
From digital rails to real access
Digital Public Infrastructure creates shared foundations for identity, payments, credentials, data exchange and public services. But the infrastructure itself does not guarantee that someone can discover a service, understand whether they qualify, or complete the next step.
This panel explores the space between public infrastructure and people: trustworthy information, accessible experiences, multilingual services, and the responsible use of AI.
What becomes possible when public systems, mature open-source platforms, and AI are designed to work together?
A possible architecture
Three layers. One public purpose.
Each technology has a different job. The opportunity is to connect them without confusing their responsibilities.
Digital public infrastructure
Shared systems and APIs for identity, consent, payments, credentials, and service delivery.
Open source and Drupal
Structured, governed, multilingual information and interoperable citizen-facing experiences.
Artificial intelligence
Intent-based discovery, grounded explanations, language and voice interfaces, and carefully authorized actions.
The Discussion starts with a person, not a platform
What should public access feel like?
“I’ve started a small business. Which registrations, programmes, or benefits should I know about?”
A simple question can involve several departments, eligibility rules, languages, and steps.
Discover authoritative services
Explain eligibility and requirements
Help in a preferred language
Guide the next authorized action
On the table
Questions worth asking
Real questions about public value, architecture, access, and responsibility. Not a platform pitch.
Where can open source contribute more to public digital systems?
Where can Drupal add value without replacing the underlying DPI?
How can people find services by intent, not department?
How do we make multilingual AI explanations accurate and accessible?
What consent, evidence, and safeguards should citizen-facing AI agents require?
What could a useful, responsibly scoped pilot look like?
People in the conversation
A cross-disciplinary panel
We are bringing together perspectives from public infrastructure, open source, AI, and governance. Panelist announcements will follow.
Piyuesh Kumar
Moderator · QED42
Guiding a practical conversation across technology, public systems, and citizen experience.
Better public services, built together.
Leave with a clearer view of where open-source platforms, Drupal, and AI can support public infrastructure, and what it takes to keep the experience trustworthy, inclusive, and accountable.